Terms of Service

Clear, fair terms that govern your use of NotDAX. Built on Nordic principles of transparency, trust, and mutual respect.

Last Updated: January 2025

Effective Date: January 2025

Terms Summary

Eligibility

Must be 18+ and legally able to enter contracts

Compliance

Full regulatory compliance with EU and Swedish law

Fair Use

Responsible trading with clear guidelines and limits

1. Acceptance of Terms

By accessing or using NotDAX ("the Platform"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use our services.

These Terms constitute a legally binding agreement between you and NotDAX AB ("NotDAX", "we", "us", or "our"), a company incorporated under Swedish law with its registered office in Stockholm, Sweden.

Important: Please read these Terms carefully before using our platform. By creating an account, you confirm that you have read, understood, and agree to these Terms.

2. Eligibility

To use NotDAX, you must meet the following eligibility requirements:

  • Be at least 18 years of age
  • Have the legal capacity to enter into binding contracts
  • Not be prohibited from using our services under applicable laws
  • Reside in a jurisdiction where our services are legally available
  • Comply with all applicable laws and regulations in your jurisdiction
  • Provide accurate and complete information during registration

Prohibited Jurisdictions

Our services are not available to residents of certain jurisdictions due to regulatory restrictions. Current prohibited jurisdictions include but are not limited to:

  • Countries subject to comprehensive EU or Swedish sanctions
  • Jurisdictions where cryptocurrency trading is prohibited
  • Areas designated as high-risk by international financial authorities

For a current list of prohibited jurisdictions, please contact our support team.

3. Account Registration and Security

Account Creation

To access our services, you must create an account by providing accurate, current, and complete information. You agree to:

  • Provide true, accurate, current, and complete information
  • Maintain and promptly update your account information
  • Complete our Know Your Customer (KYC) verification process
  • Comply with all Anti-Money Laundering (AML) requirements
  • Use your real identity - no pseudonymous or anonymous accounts

Account Security

You are responsible for maintaining the security of your account:

  • Keep your password secure and confidential
  • Enable two-factor authentication (2FA)
  • Never share your account credentials with anyone
  • Immediately notify us of any unauthorized access
  • Use secure devices and networks when accessing your account
  • Log out of your account when using shared or public devices

Account Suspension and Termination

We reserve the right to suspend or terminate your account in the following circumstances:

  • Violation of these Terms of Service
  • Suspected fraudulent or illegal activity
  • Failure to complete KYC/AML verification
  • Providing false or misleading information
  • Extended period of account inactivity
  • Court order or regulatory requirement

4. Platform Services

Services Offered

NotDAX provides digital asset trading and related services, including but not limited to:

  • Cryptocurrency spot trading
  • Digital wallet services
  • Market data and analytics
  • Educational resources
  • Customer support services

Service Availability

We strive to maintain high availability but cannot guarantee uninterrupted service:

  • Planned maintenance may require temporary service interruptions
  • Technical issues may affect platform availability
  • Market conditions may impact trading functionality
  • Regulatory requirements may limit certain services

Service Modifications

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice, though we will endeavor to provide reasonable advance notice for significant changes.

5. Trading Rules and Restrictions

Trading Conduct

When using our trading services, you agree to:

  • Trade only for your own account and benefit
  • Not engage in market manipulation or abuse
  • Not use automated trading without prior authorization
  • Comply with all applicable trading limits and restrictions
  • Not engage in wash trading or artificial volume creation
  • Report any suspicious or illegal activity

Order Execution

Trading orders are subject to the following conditions:

  • Orders are executed on a best-effort basis
  • Market volatility may affect execution prices
  • Technical issues may delay or prevent execution
  • We reserve the right to cancel clearly erroneous trades
  • All trades are final once executed and confirmed

Risk Disclosure

High Risk Warning: Digital asset trading involves substantial risk of loss. You should carefully consider whether trading is suitable for you in light of your financial condition. Please see our full Risk Disclosure for detailed information.

6. Fees and Payments

Fee Structure

Our fees are clearly disclosed and may include:

  • Trading fees (maker/taker model)
  • Deposit and withdrawal fees
  • Premium service fees
  • Currency conversion fees
  • Network transaction fees (passed through at cost)

Fee Changes

We may modify our fee structure from time to time. We will provide at least 30 days' notice of any fee increases through email or platform notifications.

Payment Processing

All fees are automatically deducted from your account balance. Insufficient funds may result in transaction failure or account restrictions.

7. Prohibited Activities

You agree not to engage in any of the following prohibited activities:

Financial Crimes

  • Money laundering or terrorist financing
  • Market manipulation or insider trading
  • Fraud or fraudulent schemes
  • Tax evasion or avoidance schemes
  • Sanctions violations

Platform Abuse

  • Unauthorized access or hacking attempts
  • Creating multiple accounts
  • Reverse engineering or data scraping
  • Circumventing security measures
  • Transmitting malware or viruses

Legal Violations

  • Violating applicable laws or regulations
  • Infringing intellectual property rights
  • Harassment or abusive behavior
  • Illegal gambling or gaming activities
  • Drug trafficking or illegal substances

Commercial Abuse

  • Providing false or misleading information
  • Engaging in pyramid or Ponzi schemes
  • Unauthorized commercial communications
  • Reselling our services without permission
  • Creating artificial market activity

8. Intellectual Property

Our Rights

NotDAX and its licensors own all rights, title, and interest in our platform, including:

  • Software, technology, and algorithms
  • Trademarks, logos, and brand elements
  • Content, data, and market information
  • User interface and experience design
  • Documentation and educational materials

License to Use

We grant you a limited, non-exclusive, non-transferable license to access and use our platform solely for the purposes outlined in these Terms. This license is revocable and terminates when your account is closed or these Terms are terminated.

Restrictions

You may not copy, modify, distribute, sell, or lease any part of our platform without explicit written permission. Reverse engineering, decompiling, or disassembling our software is prohibited.

9. Disclaimers and Limitation of Liability

Service Disclaimers

Our services are provided "as is" without warranties of any kind. We disclaim all warranties, whether express or implied, including but not limited to:

  • Merchantability and fitness for a particular purpose
  • Uninterrupted or error-free operation
  • Accuracy or completeness of market data
  • Security against unauthorized access or data breaches

Investment Disclaimers

Not Investment Advice: NotDAX does not provide investment, tax, or legal advice. Any information provided is for educational purposes only and should not be considered as recommendations to buy, sell, or hold any digital assets.

Limitation of Liability

To the maximum extent permitted by law, NotDAX shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Loss of profits, data, or business opportunities
  • Market volatility or digital asset price fluctuations
  • Third-party actions or blockchain network issues
  • Damages exceeding the fees paid to us in the preceding 12 months

10. Indemnification

You agree to indemnify, defend, and hold harmless NotDAX, its officers, directors, employees, and agents from and against any claims, damages, losses, costs, and expenses (including reasonable attorney fees) arising from or relating to:

  • Your use or misuse of our platform
  • Violation of these Terms or applicable laws
  • Infringement of third-party rights
  • Any false or misleading information you provide
  • Your trading activities and investment decisions
  • Breach of your representations and warranties

11. Dispute Resolution

Governing Law

These Terms are governed by and construed in accordance with the laws of Sweden, without regard to conflict of law principles.

Jurisdiction

Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Stockholm, Sweden.

Alternative Dispute Resolution

Before initiating court proceedings, we encourage you to contact our customer support team to resolve disputes amicably. For eligible disputes, we may offer mediation or arbitration as alternative resolution methods.

12. Termination

Termination by You

You may terminate your account at any time by contacting our customer support team. Upon termination, you must withdraw all funds and settle any outstanding obligations.

Termination by Us

We may terminate your account immediately for:

  • Material breach of these Terms
  • Suspected illegal or fraudulent activity
  • Failure to comply with KYC/AML requirements
  • Court order or regulatory directive
  • Extended period of inactivity

Effects of Termination

Upon termination, your access to the platform will be revoked, but your obligations under these Terms will survive, including payment obligations, indemnification, and limitations of liability.

13. Changes to These Terms

We may modify these Terms from time to time to reflect changes in our services, applicable laws, or business practices.

Notice of Changes

When we make material changes to these Terms, we will:

  • Update the "Last Updated" date at the top
  • Notify you via email or platform notification
  • Provide a summary of significant changes
  • Give you at least 30 days' notice before changes take effect

Acceptance of Changes

Your continued use of our platform after the effective date of any changes constitutes acceptance of the new Terms. If you do not agree to the changes, you must stop using our services and close your account.

14. Miscellaneous

Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and NotDAX regarding your use of our services.

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

Waiver

Our failure to enforce any right or provision of these Terms does not constitute a waiver of such right or provision.

Assignment

You may not assign or transfer your rights under these Terms without our written consent. We may assign our rights and obligations under these Terms without restriction.

Force Majeure

We shall not be liable for any delay or failure to perform resulting from causes beyond our reasonable control, including but not limited to acts of God, war, terrorism, cyber attacks, or government actions.

Questions About These Terms?

If you have questions about these Terms of Service, please contact our legal team.

Legal Department

Email: legal@setoelkahfi.se

Postal Address

NotDAX AB
Attn: Legal Department
Stockholm, Sweden